Why Locksmiths Prices Can’t Be Estimated by Phone?
One great challenge that most locksmiths, including the experienced ones that have been in business for a while like Panda Locksmiths face, is offering locksmiths prices estimation for their services over the phone. Some clients insist on being told the price of the services over the phone, yet this might not be entirely possible unless technicians get on site, assess the nature of the job – and then gives the right price estimation. This is not to allude that there are any hidden charges or certain under dealings that we don’t want our clients to know about beforehand, but it’s due to the nature and complexity of some of the services we offer.
Fixed Price Locksmith Services
Certain services have fixed prices, but before we can give estimates over the phone, the client needs to know, in great detail, the nature of the job as well as other specifics such as the type of lock system they have. For instance, we may be able to give prices over the phone for certain services such as lock change, lock rekey, and house lockout services – but only if the client can tell us the kind of lock systems they have.
For services such as car lockouts, it is extremely difficult to offer estimates over the phone. Various cars have different locking mechanisms, and clients are not always aware of their type of car locks. This is why it is imperative that we first come on-site, assess the lock mechanism, and come up with the right price.
Varying price services
Most of the locksmith services will have varying prices depending on the type of the lock, the nature of the job as well as the levels of skills or expertise needed to get the job done. Locksmith services are not always straightforward services that you can use definite steps to accomplish. Even for experienced locksmiths like Panda Locksmiths, who have been offering quality locksmith services to the residents of Chicago and the suburbs of Illinois, we still come across certain challenges when doing our jobs.
These could be the discovery of another problem other than the initial one for which our services were called, getting a different lock system than the one described by the client, having to do more detailed work as opposed to what the client had anticipated, etc. All these variables still make it possible to give correct estimates over the phone.
Customer preference is also another factor that makes price estimates over the phone to be tricky. For instance, when replacing a lock, a customer may prefer a more expensive lock system, which might take more time and a higher level of expertise to install. This would be different if a client went for a simple lock system that takes a couple of minutes to install. You can’t differentiate between the two options unless you get to the client’s residence and they make their preference known to you. This is just not possible over the phone.
Our goal is to always give you the best service, according to your needs and desires – and to do that, there are many cases in which We must attend to your residence to get all the information, and then give you the best possible price.
Don’t be afraid to ask
Even though it is difficult to give price estimates over the phone, Panda Locksmiths makes it easy for you when you call us asking for prices. Our professional team of customer care executives will take time to collect as much information as possible from you so that they can present you with very near estimates depending on your lock system as well as the kind of services you need.
This will, however, not be verified until our technicians get on the ground to confirm the figure but we can guarantee that it will be very close to the actual figure. Therefore, don’t be afraid to ask. Our desire remains to offer you high-quality and affordable locksmith services in Chicago and the suburbs of Illinois.